Your app is atrocious

Well it is not convenient at all just a headache. It freezes constantly if it ever actually boots up and even then the picture quality is terrible and its right beside the internet router. I bet the answer is to buy more boxes giving you more money for a product that should work as advertised so I wont be doing that. The picture quality with the box isn't even great. Im 33 and my family has been with comcat/xfinity since I was 12 and I always felt you guys were the best and now I feel the switch is needed. Im paying $150+ a month and your solution is more boxes? Not what a costumer wants to hear.

Well it is not convenient at all. It freezes constantly and thats if it even works at all and the tv is right beside the internet router. I bet the answer is to buy more product from you making you more money instead of the $150+ I spend month for your product that isn't working as advertised. Not what a costumer wants to here. Im 33 and been with Comcast/xfinity in my family since I was 12. I think its time change when getting more boxes is your answer. The picture quality with tv i have the box on isn't great either. Overall a poor experience.