Golf Channel choppy on Apple TV

For some reason, only the Golf Channel has quality issues when viewing on the Stream App on Apple TV. The visual is very choppy and the audio lags behind. No buffering, just a poor feed.

All other channels work fine, and on iOS the channel works fine.

Also, wish there was a way to submit in-app feedback. Not easy to report a bug/issue directly for to the developer.

Responses

XfinityMarcus

Official Employee

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1.1K Messages

9 days ago

user_y39x1x thank you for using the Community Forums page to reach out regarding you video service concerns. Do you notice the issue with the Gold Channel ever occur while using the Stream App on a device other than the Apple TV by chance?

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U

user_y39x1x

2 Messages

4 days ago

Yes, have tried on phone iOS and it streams fine.

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XfinityJeniece

Official Employee

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2.6K Messages

user_y39x1x

Thanks for confirming as that is helpful for troubleshooting. Are you having issues with your internet connection on other devices when you are noticing issues with the channel?

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2 days ago

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Xfinity Stream App

user_y39x1x

Golf Channel choppy on Apple TV

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XfinityMarcus

user_y39x1x

XfinityJeniece

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