Error: TVAPP-00148

My xfinity stream won’t work on my basement TV, which is Samsung. Works fine on our main floor TV, which also happens to be Samsung.

All other streaming devices work fine. We’ve done everything in the threads about this issue (uninstalled, reinstalled, unplugging, etc.) and have not had any luck getting it to work.

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Responses

U

user_eo4pno

2 Messages

10 months ago

Same here. Check other forums. It’s a new Samsung/Xfinity stream compatibility problem with certain late-model Samsungs. Others say Xfinity has no ETA for when it will be fixed. I used a workaround last night by casting from my iPhone (using Xfinity Stream) to the TV which worked well…but obviously is not a permanent solution.

2

U

user_khfl6l

4 Messages

@user_eo4pno thank you! Casting it worked but it’s strange bc all my local news channels are not showing up on the app

10 months ago

0

XfinityFrank

Official Employee

•

1K Messages

Hello @user_eo4pno ! Thanks for your comment! This is indeed an issue our awesome engineers are investigating!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

10 months ago

0

U

user_481kk4

Contributor

•

52 Messages

10 months ago

I also used a workaround by adding the Stream app to my Roku and could watch live TV after a few days of it not working.

0

Xfinity Stream App

user_khfl6l

Error: TVAPP-00148

Was this helpful?

user_eo4pno

user_khfl6l

XfinityFrank

user_481kk4

New to the Community?