U

Thursday, January 25th, 2024 12:03 AM

Closed

00148

Day 6. No Xfinity streaming app.   Was assured that the app would be working by Feb 6th.   Disappointed with customer non service too. 

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Official Employee

 • 

2.1K Messages

1 year ago

Hey there @user_5kofz6 thanks for using our Forums to reach our team. Let us work together over DM to take a deeper look into this for you. Can you please send us your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

forum icon

New to the Community?

Start Here