Xfinity mobile deducted payment without bill
Hi , I received a mail from xfinity , that my card has been charged ~92$ & also xfinity did not Provide any expenses bill details.
I verified my bank account it shows xfinity deducted the money.
chated with the agent they are saying check with bank as they could not see any bill, discussed with bank they are asking to check with xfinity.
Not sure what to do to get back the money or at least explain/bill from xfinity why they deducted them.
Does any one face similar issues? Is it common issue with Xfinity to charge the card on file whenever they want without any bill details?
Appreciate any help