Visitor

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1 Message

Monday, April 20th, 2026 4:13 PM

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I was beyond happy about the technician who fixed my Wi-Fi he was quick beyond sweet and I can tell he loved his work he moved so very quickly and he didn’t take long im beyond pleased with my Wi-Fi I wanna thank him so much for his help 

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Official Employee

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2.2K Messages

9 hours ago

Hi there, @user_6vf22j. Thanks for reaching out to us here on the Community Forum. I'm super glad to hear you had a great experience with the tech. We would be more than happy to pass along your feedback, so they can be recognized for their efforts. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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