Visitor
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1 Message
I need to file a complaint
Comcast’s ruined my whole Mother’s Day with my mom. I literally called them 13+ times about my billing arrangement and I ever record an overdraft for someone switch my date without my authorization. All in Mother’s Day and ever supervisors lying on the record lines as proof. How to I get in to in contact of a some one to make this serious complaint
XfinityJeff
Official Employee
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908 Messages
56 minutes ago
Good morning @Legjr1989, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am very sorry to hear about the issues you are having with the payment arrangement, but you have reached the right place for assistance with your issue. I see you have already sent us a direct message. In the future you do want to wait until instructed by a Xfinity employee before doing so, but we will work with you there.
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