How do I compliment today's customer service?

Hey there, user_jxs048, thanks for reaching out through Xfinity Forums. We would be happy to submit this compliment for you! Can you please provide us with more information on your experience through Direct Message?

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

Concern moved here to the Xfinity Compliments help section.