Visitor
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1 Message
Didn't get to rate live agent!
I'm sure this has been discussed before but I need a little help.
I spoke with a live agent today and he was great. I was told to end chat and that I would be able to rate him after but I never received a prompt or link or anything.
Is there anything I can do?
XfinityCliff
Official Employee
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203 Messages
4 days ago
Hello @user_p7xg34 and thank you for reaching out via our Xfinity Community forums! We're here to help! 😀
There is absolutely something you can do! 💯
Please take a look at the following link: https://www.xfinity.com/support/articles/share-a-compliment.
Follow the instructions for sending in your concerns and feelings about your interaction with our representative, and our specialized team that handles these particular communications will forward the information where it needs to go!
Please let us know if you have additional concerns or questions, we're here 7 days a week from 6am-1am ET to assist!
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