6 Messages
Xfinity tv remote app
Anyone else having an issue with the xfinity tv remote app? Guide won’t populate for hours now and customer service is useless. I’m on WiFI, have forced closed app, have signed out and back in. Problem happening on multiple devices
user_7citvo
1 Message
3 days ago
Yes I am too. I cannot even find the app on iPhone apps or google play to try to redownload it on any phone either
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user_edh3qi
7 Messages
3 days ago
I uninstalled and tried to reinstall, but the app is no longer available from the App Store.
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XfinityBecker
Official Employee
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513 Messages
2 days ago
Hi all -
The Xfinity TV Remote App is no longer available. If you still have it on your device, you may see missing content, blank screens, error messages, and/or information about upgrading to X1 service (even if you have X1), depending on which operating system your phone uses and which functions you attempt to use.
The good news is that almost all of the content and functionality in the Xfinity TV Remote App for scheduling DVR Recordings, Viewing Program listings and more has been incorporated into the Xfinity Stream App.
If you are looking for the ability to control your TV via a mobile device, this functionality is available by using our Web Remote. Just access http://remote.xfinity.com on your phone, tablet, or computer's web browser (such as Chrome, Safari, or Edge).
If you'd like to create a shortcut on your Apple iOS or Android mobile device, I have provided some instructions below, which may vary a bit depending on the device you're using.
Creating a shortcut on an iPhone or iPad
Creating a shortcut on an Android phone using Chrome
I hope this helps!
(edited)
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XfinityBrianH
Official Employee
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1K Messages
16 hours ago
@user_v3qkvp Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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