Xfinity app tabs are gone, only overview and account

Hello. I had a payment this month that was returned by my bank. This resulted in an internet shut off. I paid it as soon as it was shut off, and it’s back up and running just fine. The issue is since the shut off, most all of the bottom tabs in the app are gone. When I log on the app, from any device and also after deleting the app and reinstalling it, it still only shows those tabs.  The main welcome page still says “you have an overdue balance” and I can click on pay bill or review bill. (I have a $0.17 credit). This has been as such ever since the shut off of internet for those couple hours. Please advise, I literally can’t see anything under the app. The xfi settings are gone, the WiFi info along with devices and the controls to name them or  pause them are gone. I can’t even see my gateway name and password in order to change it. I can’t set up anything from the app now. Please help I have called and they can’t help over the phone and it was even escalated up to where someone called me back but he couldn’t help!