mat1025's profile

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Sun, Oct 25, 2020 9:00 AM

xFi Advanced Security is blocking my server IP address

I need the following IP address - 206.81.1.116 - whitelisted when xFi Advanced Security is enabled.

 

This IP is currently being blocked by xFi Advanced Security when it is enabled. If I disable xFi Advanced Security I can get to the address without any problems. 

 

The same issue is was discussed here: https://forums.xfinity.com/t5/Xfinity-xFi/xFi-Advanced-Security-is-blocking-my-company-s-website/td-p/3305727

 

and here

 

https://forums.xfinity.com/t5/Xfinity-xFi/xFi-Advanced-Security-is-blocking-my-clients-Hosting-IP/td-p/3357642

 

I tried calling and could never get transfered to someone who understood the problem.

 

@ComcastJosh 

@ComcastRachelH 

 

Responses

Official Employee

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2.7K Messages

8 m ago

Hello, mat1025. Welcome to the Xfinity Forums!

 

For these types of issues, we recommend reaching out to our security assurance team at 888-565-4329. 

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