mat1025's profile

New Poster


1 Message

Sun, Oct 25, 2020 9:00 AM

xFi Advanced Security is blocking my server IP address

I need the following IP address - - whitelisted when xFi Advanced Security is enabled.


This IP is currently being blocked by xFi Advanced Security when it is enabled. If I disable xFi Advanced Security I can get to the address without any problems. 


The same issue is was discussed here:


and here


I tried calling and could never get transfered to someone who understood the problem.






Official Employee


2.7K Messages

8 m ago

Hello, mat1025. Welcome to the Xfinity Forums!


For these types of issues, we recommend reaching out to our security assurance team at 888-565-4329. 

New to the Community?

Start Here