Visitor
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2 Messages
UPDATED APP NO LONGER HAS FAVORITE CHANNELS TAB!
I just upgraded to the new Xfinity App and there is no tab for our favorite channels! We have the box for all our other TVs and was convinced to use the app for another one on the house. But after the upgrade we no longer see our well used favorites tab. Can the plug it back in. Seems counter intuitive to limit options that cause more remote tapping and scrolling. Thx.
sirdoug21
New Poster
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6 Messages
2 days ago
Yes please xfinity put this feature back in as well as the five or so channels in the watch history. Thanx!
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user_s7utmi
Visitor
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1 Message
2 days ago
Happened to me on my LG tv as well. Also on iPhone it upgraded without asking and no favorite and no program info!
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2ndOldTechGuy
Visitor
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2 Messages
2 days ago
Geez, who’s responsible for the design of the new streaming app? Why do I have to scroll down multiple multiple times to get to the channels I watch. This lack of functionality is crazy. Clearly the design team has no idea how important the favorites functionality is. And clearly they must themselves not use it. They just scroll scroll and scroll to go from channel 2 to 1000. Crazy and stupid.
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user_zz704l
Visitor
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8 Messages
2 days ago
I love Xfinity. But if favorites option can’t be reinstalled, I’d consider changing services.
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user_zz704l
Visitor
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8 Messages
2 days ago
We all agree! What happened to our favorites option?
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Mr-DJ
Contributor
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38 Messages
1 day ago
"Streaming" app on my iPhone: Suddenly missing Favorites. AND the guide only shows a half hour of shows at a time. And if you want to review info on a show, you have to view on a whole separate screen... !! WHAT [Edited: "Profanity"] WERE THEY THINKING...?
(edited)
1
XfinityOrlandoM
Official Employee
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4K Messages
13 hours ago
@user_8hv94w
Thanks for reaching out to us, do apologize for any inconvenience. With the new design your favorites are just a tap away under the watch list.
With the new update you may have to reselect your favorite channels and then you can view them all in the watch list section.
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user_79qdts
Visitor
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2 Messages
3 hours ago
Horrible change! I cannot even find an away to type in a channel number and go to it. I have to scroll and scroll and scroll.
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