Two xFi accounts, one app?!?

Hello everyone,

I have opened a second xFi internet account at a second address. It does not appear however that from the xFi app or from the web portal, I can switch between accounts even though they are linked to my one user account. The only way is to go to My Accounts, and make the one I want to review or manage, the primary. It was "suggested" by Xfinity support I could manage both from the single app. I guess while technically true, I can't just select the one I want without first making it the primary.

Is this a user error on my part, meaning I'm missing something? Or is this just the way it is and I need to just deal with it? I suspect the latter. 

Thanks ....