Xfinity Community Forum

Pixel 5 unlocked BYOD incompatible

I bought a Pixel 5 unlocked and inputting the IMEI says it is incompatible. As others have said on Verizon IMEI check it is compatible. Not sure if I should try the Sim swap. Xfinity please support the Pixel 5.

Hello Everyone, Day 2 with the Pixel 5. Certainly some getting use to coming from a S8+. I wanted to share that not only did the P5 show up as being supported with the IMEI checker, the transition was seamless. I simply put the SIM from the S8 into t

Pixel 5 unlocked BYOD incompatible

I bought a Pixel 5 unlocked and inputting the IMEI says it is incompatible. As others have said on Verizon IMEI check it is compatible. Not sure if I should try the Sim swap. Xfinity please support the Pixel 5.

Thank you both for your prompt replies.Did you use your existing SIM and were you able to make the swap remotely? I.E., did not have to go into the XFM store? Cheers ...

My Pixel 5 BYOD is now working fine. I had some issue getting the December update for a couple of weeks but that is now resolved. I'm getting 5G coverage and all other features are working well.

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My Pixel 5 works great after some initial issues of XM recognizing the new phone, but that was just for the first few weeks after the release date. All features work and XM has the correct phone info on my account now.

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Pixel 5 unlocked BYOD incompatible

I bought a Pixel 5 unlocked and inputting the IMEI says it is incompatible. As others have said on Verizon IMEI check it is compatible. Not sure if I should try the Sim swap. Xfinity please support the Pixel 5.

Hello Everyone,Today, I see the Galaxy S21 now listed for pre-order on XFM. I'm still on the fence on the Pixel 5 or the S21. The S21 has the same screen size as my S8+ but that is not a show stopper going to the slightly smaller P5. My concern is th

Two xFi accounts, one app?!?

Hello everyone, I have opened a second xFi internet account at a second address. It does not appear however that from the xFi app or from the web portal, I can switch between accounts even though they are linked to my one user account. The only way is to go to My Accounts, and make the one I want to

Thanks. How can you have two instances of the same app with one login? The whole point of "linking" the accounts under one user id is so you don't have to have two separate logins. Even if you did, you can only be logged into the app under one accoun

Two xFi accounts, one app?!?

Hello everyone, I have opened a second xFi internet account at a second address. It does not appear however that from the xFi app or from the web portal, I can switch between accounts even though they are linked to my one user account. The only way is to go to My Accounts, and make the one I want to

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