Support
Offers
Sign in
1 Message
Tuesday, September 19th, 2023 5:03 PM
Closed
Why is the picture scrambling
Responses
Expert
•
2.1K Messages
2 years ago
Is this an issue you are seeing on X1 TV or the Xfinity Stream app?
Official Employee
1.3K Messages
Hey there @user_9ad2fe ! Are you still experiencing a scrambled picture? Is this occurring on a TV or via streaming? Let us know, we would be happy to assist, thanks!
I fixed this problem by replacing the 2 way splitter with a better quality one.
jweaver0312
Expert
•
2.1K Messages
2 years ago
Is this an issue you are seeing on X1 TV or the Xfinity Stream app?
0
0
XfinityFrank
Official Employee
•
1.3K Messages
2 years ago
Hey there @user_9ad2fe ! Are you still experiencing a scrambled picture? Is this occurring on a TV or via streaming? Let us know, we would be happy to assist, thanks!
0
0
user_9534cc
1 Message
2 years ago
I fixed this problem by replacing the 2 way splitter with a better quality one.
0
0