19 Messages
No option for WiFi Equipment on Xfinity app
When I open the Xfinity app, and select the Wi-Fi icon on the lower center of the screen, there is no option to view Wi-Fi equipment . . . so I can do port forwarding, DMZ, etc.
I have deleted the app, restarted my iPhone, restarted the XB8 modem, reinstalled the app. The functionality was there a few months ago on the app and now it has disappeared.
Thank you!
EG
Expert
•
111.5K Messages
1 year ago
Moved here to the Xfinity App help section for assistance.
0
Chrissy15221
Contributor
•
183 Messages
1 year ago
Hi there ,
The best I can do for now is enclose a picture of mine , but I'll give you more thought .
2
0
XfinityKatie
Official Employee
•
744 Messages
1 year ago
@user_3u5j4v Depending on what equipment you have, and services, the view via the Xfinity app can be different. But we'll make sure we get this working for you! Are you using one of our modems and on one of our updated internet tiers? Do you have bridge mode for your modem enabled?
5
0