you can't reprogram the abcd buttons on the new XR15 (X1) remote, but that is a step back from previous remotes. Restore that capability

Updating xr15 remote to perform reprogramming function of the ABCD buttons. This is a step backwards

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XfinityKassie

Official Employee

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2K Messages

2 years ago

@user_powderhound Good afternoon! Thank you for reaching out to our Community Forums Team to provide the feedback. We are always looking for ways to improve our customers experiencing in doing business with Xfinity. I will be sure to pass along the feedback. In the meantime, are there specific programming functions I may assist you with today?

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user_powderhound

Visitor

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2 Messages

@XfinityKassie you should definitely allow reprogramming a b c and d buttons but you should also have a quick jump back and a quick jump forward buttons too so you can use the ABCD buttons for other things.

2 years ago

0

XfinityJeniece

Official Employee

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3.4K Messages

@user_powderhound Thanks for that feedback. I will definitely make sure that this suggestion is submitted. We are always looking for ways to improve the customer experience. Please feel free to let us know if you have any feedback. We appreciate your input!

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2 years ago

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X1

user_powderhound

you can't reprogram the abcd buttons on the new XR15 (X1) remote, but that is a step back from previous remotes. Restore that capability

XfinityKassie

user_powderhound

XfinityJeniece

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