you can't reprogram the abcd buttons on the new XR15 (X1) remote, but that is a step back from previous remotes. Restore that capability

Updating xr15 remote to perform reprogramming function of the ABCD buttons. This is a step backwards

Responses

XfinityKassie

Official Employee

•

1.3K Messages

1 year ago

@user_powderhound Good afternoon! Thank you for reaching out to our Community Forums Team to provide the feedback. We are always looking for ways to improve our customers experiencing in doing business with Xfinity. I will be sure to pass along the feedback. In the meantime, are there specific programming functions I may assist you with today?

2

0

U

user_powderhound

Visitor

•

2 Messages

@XfinityKassie you should definitely allow reprogramming a b c and d buttons but you should also have a quick jump back and a quick jump forward buttons too so you can use the ABCD buttons for other things.

1 year ago

0

XfinityJeniece

Official Employee

•

2.4K Messages

@user_powderhound Thanks for that feedback. I will definitely make sure that this suggestion is submitted. We are always looking for ways to improve the customer experience. Please feel free to let us know if you have any feedback. We appreciate your input!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

X1

user_powderhound

you can't reprogram the abcd buttons on the new XR15 (X1) remote, but that is a step back from previous remotes. Restore that capability

Was this helpful?

XfinityKassie

user_powderhound

XfinityJeniece

New to the Community?