commodore_dude's profile

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Wednesday, March 31st, 2021

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XRE-10007 error every day

A couple of weeks ago, I went to the local office and exchanged my XG1v3 DVR for an Xi6 wireless box, leaving me with one Xi5 and the Xi6, and my account supposedly switched to ALLIP to support this (the manager of the office confirmed she had the same setup and no issues). Ever since, when I first turn on the TVs for the day, I am greeted with the "Sorry, that didn't go as planned" message with code XRE-10007. Once I select Try Again, the last channel comes up. Is this expected behavior? It seems like for ALLIP accounts there should be some way to avoid this message, I had hoped it might just take a few days to clear out as my account was updated. Note that I do have an XB3 gateway, I am not trying to use these boxes through a router of my own.

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