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user_q2noke
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Monday, May 26th, 2025 11:29 AM

XRE-03121

My living room TV box is persistently reporting error code XRE-03121. I have replaced the coax cable, restarted the box multiple times, let it set overnight, and performed system refresh.  This box was disconnected from my house for 2-3 weeks due to home remodeling.

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Updated 

21 days ago

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XfinityPeterH

Official Employee

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2K Messages

21 days ago

 

user_q2noke Thank you for letting us know. Our team is happy to help you. Sounds like you have completed the basic troubleshooting steps correctly. How is your internet connection, I presume no issues there correct? 

 

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