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Xr11 remote pairing.
Can the XR11 remote be paired with the XG1v4-a set top box?
After goung through the set uo steps for remote pairing. I was unable to enter the 3 digit code that was generated to pair my remote to the set top box. The remote pairs with my tv fine but not the box. So I was wondering if that remote is too outdated to be paired with the newer set top boxes.
MikeB39A
Problem Solver
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669 Messages
6 months ago
Yes it can. To pair the XR11 remote, press and hold the "Xfinity" button on the remote while aiming it at your XG1v4-a box,
then follow the instructions on the TV screen to complete the pairing process.
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XfinityLinda
Official Employee
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1.8K Messages
6 months ago
@MikeB39A Thanks!
@user_53uzb9 You should be able to pair it. Here: https://www.xfinity.com/support/remotes is a link to help get another code. Let us know if you get it. If you change your mind. You are welcome to pick up a free remote at any of our Xfinity Stores near you.
(edited)
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