Visitor
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1 Message
Xr 11 vs XR15
The newer remotes are horrible. You have to look at the remote to use the center buttons and it hurts the fingers of those with arthritis!
Don't need the giant remote either. Just the XR 11 back! Who dreamed up this newer design/ did you test it?
Official Solution
CCJessie1
Retired Employee
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5.9K Messages
3 years ago
@Seaotter2020
Welcome to the Xfinity Forum and thank you for posting your question here. We apologize you are not a fan of your XR15 remote. You are welcome to go to any Xfinity Store and swap your current remote for a different modem. Although we cannot guarantee store stock of any device, XR11 remotes are still very popular and can usually be picked up there. For information on your local Xfinity Store including store hours, please see here: https://www.xfinity.com/local/store-offers?q=39.6253%2C-104.7863
We hope this answers your question. Please let us know if you have any others.
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