XG1v4 Availability at an Xfinity store in Maryland
Before signing up for Xfinity service, I chatted with an Xfinity Advisor explaining that I wanted to be certain that I was going to get the XG1v4 DVR Tuner in order to receive Ultra HD 4K Netflix. The Advisor said, "Please be assured that you will receive the DVR that you are looking for." With that assurance, I signed up for Xfinity service specifically alerting the Xfinity Technician to bring the XG1v4 DVR Tuner when setting up the service (the $39.99 setup). The Technician came on time and did a quick and efficient job setting up my Xfinity service. Unfortunately, the Technician was not able to provide my requested XG1v4 even though he saw my request for same on my Order Ticket. He explained that Xfinity Advisors are not aware of the equipment supply limitations that Xfinity Technicians must deal with.
Now I have an XG1-A (ARRIS Model AX013ANM) that I want to trade in for an XG1v4 at an Xfinity Store.
Please alert me if any of the following Xfinity Stores & Comcast Service Centers in Maryland (in order of preference) have an XG1v4 available in exchange for the XG1-A that I received just today: (1) Gaithersburg; (2) Silver Spring; (3) Riverdale Park; (4) Largo; (5) Bowie; (6) Annapolis; (7) Waldorf; or (8) Jessup.