user_uk84u0 Thank you so much for stopping in for help with your remote not working. With most remote issues, we recommend starting with the batteries. Have you swapped out the batteries for new ones recently? Do any lights show on the remote when you are pressing buttons?
Thank you for the update and we are happy to hear that changing the battery helped. If there is anything else that we can be of assistance with, please let us know!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAmandaB
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