1 Message
xfinity service and box [Edited: "Language"] another unhappy customer
Paying for a service and nothing but issues service constantly going out over 14 times in Dec alone exchanged to new boxes and slow reaction takes forever for Netflix or any other subscription to load freezing and lagging so bad xfinity is supposed to credit my account just fix the [Edited: "Language"] issues going to cancel and get Starlink and satellite if it's not resolved
XfinityJorge
Official Employee
•
1.7K Messages
11 months ago
Hello there @user_p6lvws thank you so much for using our Xfinity Forums to contact our team. We are happy to work with you to see what is going on with the service and equipment to get to the bottom of this. To get started can you send us a DM with your name and address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_cuy4zi
1 Message
10 months ago
I'm tired of their [Edited: Language]. Switching to FiOS.
(edited)
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