Xfinity 4k - XG1v4 Cable Box Availability

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@adammusic22 wrote:

installed my XG1v4 last night

 

I have a 2015 Vizio M43-C1

 

@4 Hdmi outputs are 4k @ 30Hz

 

@1 is 4k @ 60Hz

 

I should use the 60Hz hdmi & set resolution on the box to 2160p60 right?

 

Box is way faster than my xg1-A. But about the same speed as an xiD.

 

So it solved my slow main dvr problem.

Guide looks crisper, picture looks a little better.

4K netflix looks just as good as the native netflix app.

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Correct.  The same settings apply to the Samsung NU 6 series and up.

You should have used those same settings with the XG1-A - were they not available at the time?

This box does have an *upscale all* option (as do all STBs from Comcast); the limit is on how much they can upscale.  In this case, they will upscale all content to 4K; if you have a 4K TV, you WILL want this option turned on.  (I have a Pace RNG110 in that room curently, due to having a 1080p HDTV in that room previously; it has a max output of 1080i.  For the same reaon, I used the *upscale all* option.  The TV that got replaced is literally across the hall, connected to a DTA - like the RNG110, it has the *upscale all* option - because of that, their outputs can be compared heads-up.  (Both are connected via HDMI.)

Apparently, it is by region.  In the Mid-Atlantic Region they are available at all Xfinity Stores in the region; however, each Store services a specific area. (The H Street Store does not cover Prince George's County, for example - nor does Largo cover any of Washington, DC; however, both the Largo and Seabrook/New Carrolton Stores cover *all* of Prince George's County - while closer to the Largo Store, Seabrook/New Carrolton has better stocking/avalability of certain items - which is why I will go to Seabrook/NewCarrolton, as opposed to Largo more often than not.)

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@CCElla wrote:

Hello all,

 

My apologies for the delayed response. There is currently a limited availability of 4K cable boxes due to a high demand. I cannot guarantee that we will be able to ship a new box right away but I can definitely put a request. Please send me a private message with your name, address, and a phone number associated with the account and I will put a request. 

 

Thank you @Rustyben for mentioning my handle is this thread, greatly appreciate it. 

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The increased demand is due to price drops on 4K HDTVs - which has resulted in vastly increased uptake; look merely at price drops between Black Friday and Christmas.  (Best Buy alone had the Samsung NU6 series in 43" (UN43N6900FXZA) for $279.99 between those two dates - the next series up (UN43NU7100FXZA) was $100 more; this model hs an additonas HDMI input and support for HDR Pro; both of which are in demand by console gamers - and this is just Samsung.  4K is where mere HD was last year price-wise.

Two rather nice surprises when upgrading from non-X1 to X1:

1.  If you are replacing  a standard non-X1 STB (Pace RNG110, for example) with an X1 STB, it does NOT cost extra (now OR later) - I called our local office with this specific question.

2.  The X1 STB (like the RNG110 it will replace) includes an *upscale all* function (in other words, even when the inputted content is not in 4K, the output will be what your TV can swallow (4K, for example).  Comes in REAL handy for sub-1080i content (like FOX or the RSNs they own - all of which transmit in a mere 720p).

Posting to enable PM

Hi I was wondering how I can get the XG1v4 box?

Thanks.

Hoping I could get the 4K box in my area. Thanks 

Still haven't been helped.

I would like to request a self install XG1v4 for my main DVR and 2 tv boxes to upgrade my equipment.  Your post says all I have to do is "author a post" to request one?  I recently upgraded my tv's to 4k and would like to get the most out of my xfinity experience.

Enable PM please.