1 Message
X1 Unpairing
When I've turned on my TV in the morning in the last two months, there's a screen around once a week on my box asking me to connect my X15 remote. I have to enter the code to unpair, then go through the process of naming my DVR, pairing the remote, and adding controls for the TV and AVR. Such a pain. Has anyone had this issue and solved it?
BIslander
Problem Solver
•
390 Messages
1 year ago
Yes, I've had that problem. As I recall, I had to swap out the X1 box.
0
0
XfinityAirelle
Official Employee
•
2.1K Messages
1 year ago
To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
0
0