X1 Technical Issues

Note that if two independent line coming in to the how where DVR connected to line 1 and Mini Player to line 2, one will have same error code RDK-03003. The key both boxes has to be in the same line to resolve the error.

I have similar experience yesterday and it appears Comcast have no clue in resolving it. Anyhow let me share how I resoved mine. The DVR will connect but the Mini Player and will display error code RDK-03003. To resolve it one has to put the coax line coming in with a two way splitter. Out 1 to Main DVR and Out 2 of splitter to Mini Player. Reboot the Mini player once this connection is done. 

Having the main player & mini Player on the same line with splitter resolved all error codes for me

RDK-03030

RDK-03036

RDK-03031....

Enjoy

I can never get my search engine to really give me an answer...it only gives my sites and then more sites sometimes over and over ...never an answer..nothing ever opens

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@kthlvrh wrote:

I can never get my search engine to really give me an answer...it only gives my sites and then more sites sometimes over and over ...never an answer..nothing ever opens

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Can you add/elaborate on the Search Engine you are using?

-=Ray=-

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1.57.02 9/22 fw 2.1p5s1

old problem is back. random 'happening' select an asset (recording) to play. no menu no description shows up no way to 'play'. to fix select 2 other assets then go back to the problem one and it will 'work' giving option to play. 

example: note blank area above carol burnett asset is supposed to be filled with info and 'watch' etc menu.

^^^^

I've been having the same issue for quite awhile.

cloud DVR and using it to diagnose DVR recording quality issues..

I'm surprised that the reception glitchy issues seen on some channels (pixelating and skipping) like NBC are exactly duplicated on cloud DVR. That rules out local plant/equipment. TVGo app viewing of same episode is flawless. Some issues that I presumed to be a frequency response issue in home or DVR hard drive issue causing glitches. Very interesting and now seems more like a local reception at local head end problem (off the air channel). 

show was 9/28 of blindside. anyone else have that recording can check for glitching? 

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@scjohnson312 wrote:
With local channels it gets a little iffy because it could be an issue on the channels end or at the Comcast headend. I've been noticing a lot of artifacts on AMC myself, which is probably a Comcast issue..

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I'm hoping that with the input of others in different geographical areas to discover if it was the network feed itself.  speaking of AMC is it me or is it often that AMCs The walking dead series has a lot of glitches too?

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@Rustyben wrote:

1.57.02 9/22 fw 2.1p5s1

 

old problem is back. random 'happening' select an asset (recording) to play. no menu no description shows up no way to 'play'. to fix select 2 other assets then go back to the problem one and it will 'work' giving option to play. 

example: note blank area above carol burnett asset is supposed to be filled with info and 'watch' etc menu.

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Yep I saw the same issue the other day 😞

1.57.03 9/28 and fw 2.1p6s1 (arris DVR)

closed caption continues to be an issue as it stops presenting decoded messages after some trick play (15 secs back, rewind, fast forward, etc). when CC stops, toggling does not turn it back on. stopping the asset (exit) and resuming the asset starts CC working again.

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@blaze3410 wrote:
Noticed when I switch the display options on the X1 stb from 720p to 1080p there are a ton of sound drops. I get this only from the television that is connected to the main box and wired with the better quality of hdmi cables where as the one in the bedroom is wired with basic hdmi cables and not as advanced television works fine when switched to 1080p.

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put in 1080i and see if that improves the issue. note that 1080 i/p have exactly same picture definition and no programming so far on comcast is in 1080p (but is on 1080i).