Schacht_w's profile

Frequent Visitor

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17 Messages

Tuesday, May 9th, 2023

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X1 software

I currently have an Arris XG1v4 DVR cable box.  I was informed by someone on the Xfinity forum, that the DVR option is controlled by software and can be programmed to disable the DVR.

 I now have no need for the DVR option, and would like to save the DVR service fee.

Can anyone from Xfinity verify this?

is this true?

thank you 

Oldest First
Selected Oldest First

Gold Problem Solver

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5.9K Messages

2 years ago

As long as you keep the DVR and don't return it to Comcast you will be billed for it.

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