1 Message
X1 set up issue - voice guidance
I am having issues with set up the box is stuck on the “do you want to keep using voice guidance” screen.
I cannot click any buttons to get past this
1 Message
I am having issues with set up the box is stuck on the “do you want to keep using voice guidance” screen.
I cannot click any buttons to get past this
XfinityJeniece
Official Employee
•
2.5K Messages
11 months ago
Hey there, @user_rd9xtc thanks for reaching out through Xfinity Forums regarding your account. I would be happy to help you with X1 set up, so you can start enjoying all of your favorite programs! Have you already tried unplugging the box and then plugging it back in to see if that helps with the issue?
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user_b2y8jv
1 Message
10 months ago
I have tried everything it keeps going back to voice guidance questions
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