Hey there, thanks for reaching out here on Xfinity Forums regarding your Xfinity remote. I know I rely on my remote to change channels as it is so convenient! Here is a link with troubleshooting steps for the remote, https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work. Let me know if you are still having issues and we would be happy to help!
EG
Expert
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110.2K Messages
2 years ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section for assistance.
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XfinityJeniece
Official Employee
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3K Messages
2 years ago
Hey there, thanks for reaching out here on Xfinity Forums regarding your Xfinity remote. I know I rely on my remote to change channels as it is so convenient! Here is a link with troubleshooting steps for the remote, https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work. Let me know if you are still having issues and we would be happy to help!
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