New Poster
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8 Messages
X1 not recording all of my Sunday shows due to football
I used to be able to set my receiver to record for up to 1 hour after TV show scheduled ending. Now I can only record for up to 30 minutes. As a consequence I miss the end of every tv show I record on Sunday nights. Can I get my option to record for extra hour back or can you actually record tv shows when they air and not when they are scheduled?
Accepted Solution
RadTV
Problem Solver
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539 Messages
5 years ago
In order to obtain the desired run-time that you want, The program recording must be setup manually. See this article:
https://www.xfinity.com/support/articles/x1-set-a-manual-recording-for-a-channel
Duration Limit up to 7 hours.
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dcfox
Contributor
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387 Messages
5 years ago
There used to be an option for that worked in Comcast Lab setting when the games going over for the following shows but it stoped. Not sure if it another setting that changed or not as I am would like to know also. I just record the 11Pm news for the extra time but still all shows overlap on a recording.
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CCChe
Official Employee
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6.9K Messages
5 years ago
Hi @jlgjr!
Thank you for posting to the Xfinity Forum. I really appreciate you sharing your experience. I had the chance to walk through the step to record a program and also noticed that I didn't have the option to extend the recording time before.
I was able to do some digging and located how we can extend the recording time, so we are no longer missing the end of our favorite shows. You can find this information, here.
Change Recording Start or Stop Time
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jlgjr
New Poster
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8 Messages
5 years ago
Very much appreciate your reply. I followed the steps but still only ge the record option to 30 minutes. It appears only live shows can be set to recored for more ( live programming - 30, 60 or 90 minutes late).
Thank You
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jlgjr
New Poster
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8 Messages
5 years ago
Thanks, I have now set to record the news !
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XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Thanks for replying with your findings. You are correct that some live programs can only extend for 30, 60, or 90 minutes. Thanks for testing and confirming. Please let us know if you need help with anything else. We are here for you. 🙂
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jlgjr
New Poster
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8 Messages
5 years ago
RadTV, Thanks so much for your help. This solves the problem. Thank you
Joe
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CCMichelle
Problem Solver
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788 Messages
5 years ago
I am so very glad to hear that you were able to reach a resolution with your DVR recordings. Should you need anything further we are always here to assist you at any time. Please have a great week and thank you as always for being an Xfinity customer.
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