Frequent Visitor
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14 Messages
x1 box troubleshooting
On my comcast remote, I press XFINITY, "A", go to TROUBLESHOOTING, then over to WIFI --- there is an APPS error 04154. From an internet search, it appears to be a NETFLIX error code. I do not have a Netflix subscription.
And, because that error code is under WIFI, I am unable to view my WIFI password. I am confused. What does Netflix have to do with my wifi password?
Does anyone know? I have restarted, reset, and refreshed. Nothing works.
Responses
Accepted Solution
ComcastChad2
Official Employee
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112 Messages
5 m ago
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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dcfox
Regular Contributor
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325 Messages
5 m ago
Actually I got the same error and thought it was temporary( it said try again later). It is the same today after reading your post. Not sure if it is a Netflix error or not. I know my wifi info and was just experimenting but can see it being a problem for others. It is on a v4 box.
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VWBM
Frequent Visitor
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14 Messages
5 m ago
Thank you. Got it done and locked it down. The error code never goes away. I am starting to think that the wifi app is no longer functional as voice control is the preferred method. Thank you for your help.
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