X1 box requirements
Long time Xfinity customer of over 25 yrs, what is the differnece between X1 and old HD DVR box ? I have a older motorola box that is having issues with recording (not recording at times) and the remote not pausing or skipping several minutes ahead or back.
I just change my plan to get more channels and I beleive it indicated that I would get a X1 Box.
Are all HD customers entitled to get a new X1 box ? If so how do I get one without again changing service plan ?
I'm paying $13.50 extra for HD/DVR service vs the $3.50 for non DVR box and 205+ channels.