hhsperry's profile

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Wednesday, September 2nd, 2020 5:00 AM

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X1 box keeps rebooting on its own 3rd time in just an hour?

Ok, so I just switched up to Xfinity from other provider about a week and a half ago - stinking box has been rebooting 3 times now in the past hour  - WHAT GIVES? 

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5 years ago


@hhsperry wrote:

Ok, so I just switched up to Xfinity from other provider about a week and a half ago - stinking box has been rebooting 3 times now in the past hour  - WHAT GIVES? 


Have you checked all connections for cable ends coming loose, or a loose dirty connection? RG6u (quad shielded) coaxial is best. The box is reseting because of data errors caused by a weak signal reaching the box.

 

Have you upgraded your HDMI cable to a newer one capable of X1 steaming service?

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