BIslander's profile

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38 Messages

Fri, Nov 18, 2022 5:17 PM

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World Cup Dolby Vision

On Thursday, Comcast announced it will be offering Dolby Vision on eligible X1 boxes for the World Cup matches that start Sunday.  The release did not specify what makes a box eligible.  An article on digitaltrends.com said an Xi6 box is required to get DV.  I have the other 4K box, the XG1v4.  Will DV be available on that box?  Thanks.  

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FIFA World Cup 2022

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Official Employee

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494 Messages

8 days ago

@BIslander There will be DVR functionality so the 4K XG1 DVR would support Dolby Vision. For more information please visit this link: https://corporate.comcast.com/press/releases/comcast-aggregated-fifa-world-cup-viewing-experience-2022

BIslander

Regular Visitor

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38 Messages

@XfinityZacharyA​ Thanks.  That's great news.  I have never seen Dolby Vision as an option on content from the XG1v4 box.  This may be the first ever offering on a broadcast channel, but apps like Netflix and Prime Video have DV content and the program listing information through X1 for those programs always shows HDR instead of DV.  Do you know if new software is being rolled out for set top boxes?  I am running on Release 155.0.1 and was updated on October 20.   

(edited)

Official Employee

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318 Messages

I am sorry, but I don't know when the next software update will be, but we try to take care of that stuff in the middle of the night when it is less likely to interrupt your usage of the x1 box. Do you have any other questions or concerns we can help you with today? 

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BIslander

Regular Visitor

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38 Messages

I don't know myself that a software update is needed.  I was just saying that I've never seen any sign that the XG1v4 box does Dolby Vision.  Looks like I just have to wait to see if I get DV on the opening World Cup match Sunday morning.

Official Employee

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210 Messages

I do want you to keep in mind that we are supporting this event and we will have as much content as possible to provide you using your Peacock app. We don't want you to miss a moment of the world cup, so we put it all in one place for you! Do you use the awesome Peacock app that we offer you for free? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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