kjakubowsk's profile
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127 Messages

Mon, Apr 19, 2021 6:07 PM

Who / What decides which channels get Smart Resume?

It's on the major broadcast channels and a few others (HGTV) but not others that I watch (History, AMC)?

Who or what decides which channels get Smart Resume?


Official Employee


204 Messages

19 d ago

Thank you, @ for reaching out over our Community Forums!

You ask a great question about our Smart Resume feature! 

Smart Resume lets you easily resume watching your program after fast-forwarding through commercial breaks in DVR recordings. When you start to fast-forward, you’ll automatically be returned to where the show picks up once the break’s over. Smart Resume is turned on by default for all customers.

Smart Resume isn't available for all programs and networks. Right now, Smart Resume is only available for top shows on NBC, ABC, CBS, FOX, CW, Bravo, HGTV, Discovery, MTV and TLC. It can only be used on eligible HD programs you recorded after January 1, 2019. We’re actively working on increasing the programs and networks Smart Resume is available on. 

We hope to have more network, and shows added soon! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Contributor


402 Messages

this was a canned, copy and paste response.......


Regular Contributor


294 Messages

Either way it is true.

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