Farginbastitch's profile

New Poster

 • 

4 Messages

Thursday, July 22nd, 2021 4:33 AM

Closed

Who updates the sports app?

Or should I say, who doesn’t update the sports app? It’s horrible. It’s always way behind, sometimes days behind. I’m looking at the Phillies/Yankees game from yesterday, and it’s still showing pregame stats. We’re halfway through the season, and I still can’t access the standings. I honestly don’t know why I bother looking at it, it’s a joke.  The stats that are included in the boxscores are usually pretty useless.  The player of the game seems to be chosen by the flip of a coin?  Why include some conferences in college football, and not all of them? Why college basketball, and not college hockey? Why Golf and UEFA at all?  And above all else, why change it in the first place?  It was never a good app to begin with, then it was changed, and definitely not for the better.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Contributor

 • 

97 Messages

4 years ago

All I’m seeing in the sports app now are games on the internet in the Watch Now section.

Ok, just checked again and voila! Someone made a change to what’s on and NCAAF sections. Quit messing with it, please???

I take that back. Looking at the Wisconsin vs Nebraska game and there was no Watch option. Just record. It’s on ABC. C’mon guys. 

(edited)

Official Employee

 • 

1.4K Messages

Hi, @schnappsy. I know it is frustrating when it doesn't work as it should. I experience this myself the last few days. A 3rd party vendor updates our sports app and there are some issues right now. The best step we can take is to put in a ticket attached to your account if you keep having issues. Let me know if you would like to do that. 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here