1 Message
When I press REWIND, the systems jumps back to the VERY BEGINNING OF THE SHOW
When I press REWIND, the systems jumps back to the VERY BEGINNING OF THE SHOW. This JUST STARTED about 3 weeks ago. I have 2 homes and multiple TVs and it is happening on all televisions
user_rllt7o
4 Messages
4 months ago
I am having the same issue.
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XfinityMarcos
Official Employee
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2.4K Messages
4 months ago
Hi Pavony1, thanks for taking the time to create that post and for sharing your experience. I can see how that would get old when you're trying to kick back and enjoy a recording or On Demand. I'd like to ask a few clarifying questions to get us going. Are you able to test if this rewind issue is impacting both DVR and On-Demand? Also, have you completed any troubleshooting steps on your end, to avoid any repeats?
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user_gm0mur
1 Message
4 months ago
This is happening on our tv as well for about a month. We have tried installing the app again, but it does not resolve the issue. Xfinity has to know about this.
5
user_79yfxd
Visitor
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3 Messages
12 days ago
Xfinity doesnt fix their glitches will ask questions (who uses dvrs now😄) just to drag it out because they cant or dont want to tell you youre stuck with problem
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