What is the maximum amount of cloud DVR storage you can purchase?

@XfinityAmir​ I already know all this.  I know more about your DVR idiosyncrasies than you and literally any Xfinity customer service rep out there.  My family has had Comcast/Xfinity since the early 1980s, and I've been using your DVR boxes since September 2009. What I need to know is what the absolute maximum number of cloud DVR hours is for a single household.  How may X1 boxes can I rent at once, and will each box mean I get 150 hours per box?  What is the limit of X1 boxes and cloud hours per household?  450 hours?  600 hours? 900 hours?  How many maximum?  I want an exact number for the limit one can have.

Thank you for choosing Xfinity! Could you please send our team a message with your full name and full address? Our team can most definitely help review your Xfinity equipment and service options. Thank you! I also wanted to share this link about X1 Cloud DVR.
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@XfinityThomasA​ I know more about your DVR and cloud service [Edited: "Inflammatory"].  I've lost well over 1,000 recordings since May.  Xfinity refuses to give me more storage capacity and the cloud service randomly deletes recordings whenever I get to 87%, not even past 90%.

Again, I know more about the limitations and idiosyncrasies of your DVR [Edited: "Inflammatory"].  

Here are my demands.  These aren't passive suggestions, these are hard demands that all Comcast/Xfinity customers DESERVE for the the money [Edited: "Inflammatory"].   I'm offering my expertise to you people so you can improve your service [Edited: "Inflammatory"].  It's a PRIVILEGE for you people to have us as customers, NOT the other way around.  [Edited: "Inflammatory"]  Okay?

1. Have a payment plan for UNLIMITED cloud storage.  YouTubeTV does it.  Why can't you people?

2. Don't let the cloud DVR automatically delete recordings after 1 year.  Absolutely no Xfnity customer wants this as a mandatory feature.  Many of us WANT to hold on to our recordings indefinitely, that's why we recorded them in the first place.  Many of the recordings - like sporting events - are never aired again or are available for streaming anywhere.  Let there be a feature to turn the "Delte recordings after 1 year" OFF for the entire system.

3. Don't let the DVR delete a recording WITHOUT PERMISSION of the customer.  If we're low on space but not at 100%, DON'T OVERWRITE EXISTING RECORDINGS AUTOMATICALLY.  Simply prevent new recordings from beng recorded without overwriting the old ones if the DVR is at 100%.  Again, ONLY DELETE PROGRAMS IF THE CUSTOMER DOES IT MANUALLY.

These 3 demands are reasonable and should be implemented immediately.  I'm not asking, and I'm not begging.  I'm telling you people to improve.  I've been extremely stressed out and infuriated by Xfinity randomly deleting my programs, and I've been traumatized by everything I've lost.  [Edited: "Inflammatory"].  My monthy bill is over $370 because my 2 year contract ran out in May, and Xfinity refuses to offer another 2 year contract to lower my bill.  So basically I"m paying almost $400 every month for an unreliable service which randomly deletes my programs even though I'm only at 87% max.  It won't let me get past the 87%.

[Edited: "Inflammatory"].   and the only reason I don't switch to another service is because I have around 900 programs saved on my DVRs and on the cloud and I'm not willing to give them all up.  Again, implement my demands immediately.  I will copy and paste my demands and keep posting them every single day on this forum until you people improve your service.  That is all.

@XfinityThomasA​ You people need to improve your DVR service.  Have a payment plan for UNLIMITED STORAGE like YouTubeTV.  But have NO TIME LIMIT for saved programs. Don't auto delete programs after a year.  Have saved programs STAY on the DVR a long as the customer wants.  THAT is the service us paying customers DESERVE.  [Edited: "Inflammatory"]

I had 4 X1 DVRs in the home at one time (now 3). The audio on home DVR recordings is original of the recorded show. Cloud recordings are audio 2.0 only. If Comcast ever fixes cloud recordings to have original audio, I'll return 3 of the 4 DVRs and buy more cloud storage. As you probably know, the original reason to have multiple DVRs was to increase tuners available for simultaneous recording and to increase in-home storage space. The new direction of Comcast technology is to have no in-home DVR at all and just use cloud DVR allowing increase in hours storage 150 at a time for $10/month each. Comcast encourages use of your own equipment from my point of view.