Visitor
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2 Messages
Want to upgrade tv box
I want to upgrade my tv box to the model that supports 4K, specifically the XG1V4. I have been to my local store several times but they have not had it in stock. Is it possible to get one shipped out to me?
XfinityFrank
Official Employee
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2.1K Messages
7 hours ago
Hi there, @user_xcvkgr! Thanks for reaching out to us here on the Community Forum. The 4K boxes are pretty neat, and we can certainly ship one out to you. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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