6 Messages

Thursday, July 9th, 2026 11:31 AM

Tv will not hook up

Says welcome than goes off and days there is a problem 

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Official Employee

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2.3K Messages

1 hour ago

Hey @Isaac4010_ , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your tv. I would be more than happy to offer my assistance looking into this further for you. Are you still seeing an issue with the Tv? Are you using a cable box? 

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