TV Programming Becomes Unresponsive, error code 03033

For the past several weeks we have had the same issue occur, almost on a daily basis. The TV programming all of a sudden becomes unresponsive and we get the error code RDK 03033. Using both the app and by unplugging the power from the wall, both remedies don’t work until maybe the 4th or 5th try. Then finally the programming works again. During this process we often get the screen: we are having trouble connecting . . .  RDK 03004.

The cables are strongly secure, so that’s not the issue.

I plan on having a Comcast  Xfinity technician come out to service things this week.