Tv pixelating

Xfinity did a update on the main outside lines and tv has been pixelating ever since and it does it all day.

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Mac637

Visitor

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1 Message

3 months ago

Same thing same thing happening to me on October 9. Work outside in the neighborhood and now my TV is pixelation on a lot of channels.

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Hey there, Mac637, thanks for reaching out through Xfinity Forums regarding your TV pixelation. I know my household loves watching TV together, especially on the weekends, and we want to ensure it is working for you!

Have you tried any troubleshooting to resolve the issue such as checking your cables to ensure they are tight?

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3 months ago

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XfinityThomasA

Official Employee

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1.9K Messages

3 months ago

user_dmv6mr - Thank you for your feedback and for joining the Xfinity Forum community! I know I'd be reaching out too if my shows were pixelating. This is not the experience we want and we can help! We'll ask a few questions to gain a better understanding and work together toward a resolution. To get started, is this issue isolated to one TV, and, have you tried using the Xfinity app to troubleshoot?

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user_dmv6mr

Tv pixelating

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