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user_9a4d4u
1st Topic

Visitor

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2 Messages

Sunday, May 3rd, 2026 3:43 PM

Tv box says something is not quite right.

The last number of the MAC address does not match what is on the device label. This device worked until I had to change what WiFi network it was on when I purchased extenders from Xfinity store. 

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1 hour ago

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XfinityJorge

Official Employee

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2.9K Messages

10 hours ago

 

user_9a4d4u Hi there! Thanks for using our Forums and for bringing your TV connection issues to our attention. Are you still currently having issues and showing the same error? We are here to help and get this working properly. 

 

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