Contributor
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296 Messages
TV and/or phone service without Comcast internet?
Two questions ...
Next week I'll be having our city's new 1Gbps fiber optic internet service installed. At the same time I'll be canceling my Comcast internet service and possibly my X1 and digital phone services as well. Note that I'm on a (costly) Triple Play package which is out of contract, so I can cancel w/out penalty.
Q1) if I wanted to retain Comcast TV service (X1 or otherwise) and/or Comcast phone service, will either work via a different provider's internet, or is Comcast's own internet service (and gateway) a prerequisite for each?
Q2) when I cancel Comcast internet service can I retain my comcast.net email address(es)? I think I read somewhere that you can.
TIA
milehiguy
Contributor
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296 Messages
4 years ago
@dcfox Thanks for posting the screenshot. As you can see in my screenshot, I have no blue button to "Send a message" like you do. Could the Comcast employees in this thread possibly examine my profile? Thanks.
EDIT: can't see an option above to insert/embed a graphic to my post (unless it's the link button?), but take my word for it, I do not have the option to Send a message
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dcfox
Contributor
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387 Messages
4 years ago
I just checked all the employees that replied and I can see it to the right of their name. Not sure why you can't.
1 Attachment
Screenshot (1).png
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