chrisinfla's profile

Contributor

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25 Messages

Wed, Jul 1, 2020 5:00 PM

Started a week ago - commercials unbearable loud out of nowhere

I am in the Ft. Lauderdale/West Palm corridor in S. Florida.  About a week ago all the commercials increased in volume by at least 30-50%.  It literally makes you jump out of your chair when they come on.  What the heck is this new Comcast "feature"???  I can't wait to call Customer Service and be told I'm crazy.

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Rustyben

Expert

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24.1K Messages

1 y ago


@chrisinfla wrote:

I am in the Ft. Lauderdale/West Palm corridor in S. Florida.  About a week ago all the commercials increased in volume by at least 30-50%.  It literally makes you jump out of your chair when they come on.  What the heck is this new Comcast "feature"???  I can't wait to call Customer Service and be told I'm crazy.


the x1 equipment has no audio level capability as audio is like video it is produced and sent unchanged from source (TV station) to your set top box.  If the broadcast channel is local, you will need to contact their office asking for the engineer's office.

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