Started a week ago - commercials unbearable loud out of nowhere

I am in the Ft. Lauderdale/West Palm corridor in S. Florida. About a week ago all the commercials increased in volume by at least 30-50%. It literally makes you jump out of your chair when they come on. What the heck is this new Comcast "feature"??? I can't wait to call Customer Service and be told I'm crazy.

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Rustyben

Expert

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24.6K Messages

5 years ago

@chrisinfla wrote:

I am in the Ft. Lauderdale/West Palm corridor in S. Florida. About a week ago all the commercials increased in volume by at least 30-50%. It literally makes you jump out of your chair when they come on. What the heck is this new Comcast "feature"??? I can't wait to call Customer Service and be told I'm crazy.

the x1 equipment has no audio level capability as audio is like video it is produced and sent unchanged from source (TV station) to your set top box. If the broadcast channel is local, you will need to contact their office asking for the engineer's office.

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user_2f6cc7

Visitor

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11 Messages

@Rustyben

phony answer. The problem is the commercial created. You know thst Ben. It’s created to be obnoxious on purpose. Just say it Ben. Marketing strategy. Phony

4 years ago

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dcfox

Contributor

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387 Messages

I don't notice and just saw a commercial. You don't need to post in 5 old threads insulting people.

4 years ago

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X1

chrisinfla

Started a week ago - commercials unbearable loud out of nowhere

Rustyben

user_2f6cc7

dcfox

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