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Wednesday, April 17th, 2024 2:59 AM

Closed

Sound goes out

On my Marquee channel every time it goes to commercial break I lose sound. Only happens on this channel and happens every commercial break. 

Official Employee

 • 

744 Messages

7 months ago

@user_rl0ftq It is not good to hear that you are running into this issue when going to commercial break. We'll make sure we get this working! Is this happening across all the TVs in the home? How long ago did you first notice this issue popped up? If you were to record a show, or playback content via On Demand from Marquee, are you having the same experience there?

2 Messages

It is just the main tv in the living room. I would have to say within the last couple weeks when games started back up. I have not tried to record one at all. 

Official Employee

 • 

1K Messages

To confirm, user_rl0ftq only the main TV in the living room has this issue and the other TV's do not have this same exact issue?

 

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