Hello, @user_fd9159. I like using Smart Resume as well and would be happy to help with it not working. Is it not working on any programs or just certain programs/networks?
@user_c25e65 Thank you for reaching out regarding the Smart resume feature. We are happy to troubleshoot with you on your cable box. What steps have you performed as we would not want to have you repeat them?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRay
Official Employee
•
3K Messages
3 years ago
Hello, @user_fd9159. I like using Smart Resume as well and would be happy to help with it not working. Is it not working on any programs or just certain programs/networks?
0
0
user_c25e65
Visitor
•
1 Message
3 years ago
We recently lost Smart Resume on all programing. Is it still available and if so how do we get it back?
1
0
Vaknipps
Visitor
•
1 Message
3 years ago
I have also lost smart resume, I noticed it on Dateline 5/6/22. I also have lost it on my daytime serial, Days of our Lives. How do we fix this?
2