1 Message
Screen freezing w/ MLB channel only
We have been having this same issue that I see others posting about screen freezing with MLB channels. We have done all trouble shooting and have switched out cable box too. Nothing is working. Very frustrated and I would like to do a direct message to discuss this further.
EG
Expert
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106K Messages
4 months ago
The concern is not "Community Center" help related. Topic moved here to the TV help section for assistance.
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XfinityDilary
Official Employee
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1.7K Messages
4 months ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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106K Messages
4 months ago
@user_9o32j7 @XfinityDilary
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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user_5hf2zu
1 Message
4 months ago
My MLB channels freezing/ no sound. Rest of channels working fine. Have tried troubleshooting. First time this has happened this year. First time with MLB package. Seeing these issues in other posts.
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